Return Policy

At Pine Lake Auctions and Retail LLC, returns are accepted within 14 days of delivery for eligible items. The buyer is responsible for return shipping costs; original shipping charges are non‑refundable.

Before you purchase

Please carefully review all available information provided on each product page prior to purchasing. This helps ensure the item meets your needs and expectations.

• Examine all photos for condition details and any noted imperfections.
• Read the full description and condition notes.
• Verify measurements, dimensions, and fit for your space or use.
• Confirm model numbers, compatibility, included accessories, and quantities.
• Note any signs of wear consistent with pre-owned or open-box merchandise.

Condition and accuracy

We describe items to the best of our ability and provide photos to illustrate condition. Because many items are previously owned or sourced from liquidation and consignment, normal signs of handling or age may be present. By completing a purchase, you acknowledge the item’s described condition. Eligible returns must be received in the same condition with all original parts and accessories included.

Return window & eligibility

• Returns are accepted within 14 days of delivery on eligible items.
• The buyer is responsible for all return shipping costs.
• Original shipping charges are non‑refundable.
• Items must be returned in the same condition received, with all original parts and accessories included.
• Items sold as‑is, items marked final sale, and auction purchases are not eligible for return.

Damaged or not as described

If an item arrives damaged or materially different from the description, please contact Pine Lake Auctions and Retail LLC promptly so we can assist.